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Common Questions

Here are some of the most common questions, along with the complete answers from us.

Once you have seen an item on the site that you like, simply hit the add to cart button. You will be redirected to the shopping basket, if you would like to order more items, simply select the continue shopping button. If you are ready to checkout, hit the checkout button, where you will be guided though our simple checkout process. If you are having any problems placing an order then please e-mail us on virgohandmadeleather@gmail.com

To request a custom order (new order that is not fit with any products we have made)
1. Select About Us
2. Select Contact Us
3. Fill in your name and your contact, then write us your request. We will contact to you and create a custom order when we received your request.

Once the order is placed, you will receive a confirmation e-mail to the address supplied. If for any reason this does not arrive please please e-mail us on virgohandmadeleather@gmail.com

You can make your payment via one of these following methods:
– Direct payment at our stores
– Online payment with VISA, MASTER, JCB, AMEX or Paypal
– For order from domestics (Vietnam), you can checkout directly via cash transfer of 34 domestic banks through VTC Payment Gateway

Yes, we can ship internationally. Delivery times vary based on selected service and destination. Regular post ranges from 5 to 28 working days depending on the shipping address.​

Accept Payment

Accept Payment of 34 domestic banks and 4 international financial services corporations like VISA, MASTERCARD, JCB and AMERICAN EXPRESS

VTC Payment gateway