Terms & Conditions

 

Please review the following basic terms that govern your use of and purchase of our handmade leather goods from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

 

1. Currency and pricing

All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price; if not, the tax will be shown on the checkout page before purchase.

 

2. Shipping and Delivery

Virgo delivers products to most of planet earth. Shipping rates depends on your destination, and will be quoted with any order.

 

3. Customer Service

Virgo is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, email our support team.

4. Return Policy

We don’t accept returns because they are made to order items. But please contact us if you have any problems with your order.
If you’ve made an error in purchasing, don’t hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping. Please choose as carefully as you can before hitting that confirmation button of joy.

 

5. Security

When purchasing from Virgo your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please email our support team.